HELP CENTER
Find answers to common questions, learn how to use our services, and get the support you need.
GETTING STARTED
Welcome to NNB Multimedia LLC — your one-stop platform for live TV, radio, shopping, cargo shipping, and more. Here's how to get the most out of our services:
Live TV & Radio
Watch live TV broadcasts or listen to our 24/7 radio station. Join the live chat to interact with other viewers and listeners in real-time.
Shopping
Browse our merchandise store, add items to your cart, and checkout using CashApp or Zelle. Track your order status anytime.
Cargo Shipping
Ship items between the US and Ghana with our reliable cargo service. Book a shipment online and track it in real-time.
Booking
Book studio time, event coverage, or media production services with our professional team.
ORDERING & PAYMENT
How do I place an order?
Browse our Shop, add items to your cart, then click the checkout button. Fill in your shipping details, select a payment method, enter your transaction ID, and upload proof of payment.
What payment methods do you accept?
We currently accept payments via CashApp and Zelle. Select your preferred method at checkout to see the payment details and instructions.
How do I track my order?
After placing your order, you'll receive an order number. Visit our Track Order page and enter your order number to see the latest status updates.
How long does shipping take?
Domestic US orders typically arrive within 5-7 business days. International shipments to Ghana may take 2-4 weeks depending on the shipping method selected.
CARGO & SHIPPING
What can I ship?
We ship personal items, electronics, clothing, household goods, and business inventory between the US and Ghana. Contact us for restrictions on specific items.
How are shipping costs calculated?
Shipping costs are based on weight, dimensions, and destination. Visit our Cargo page for rates or request a custom quote.
STILL NEED HELP?
Can't find what you're looking for? Our support team is here to help.